Home > Skills Development Programmes > QCTO Qualifications > Store Person
Occupational Certificate:
Store Person
QCTO Accreditation No. 07-QCTO/SDP041024043741
> SAQA ID: 99703
> NQF Level: 2
> Credits: 41
> Duration: 4 – 12 months
About the Store Person course
The Occupational Certificate: Store Person develops the practical skills needed to move, pack, pick, count and maintain stock safely and accurately within a stock storage environment.
The qualification is designed for retail stores, warehouses and distribution centres where careful stock handling, accurate stock control and a safe, organised storage area are essential to day-to-day operations.
Who is this qualification for?
This qualification is suited to people entering or already working in retail stockrooms, warehouses, distribution centres and other stock-storage environments.
SAQA specifically identifies Store Persons, pickers or pullers and general assistants as relevant learner profiles, making it particularly useful for employees whose day-to-day responsibilities involve physically handling and maintaining stock.
What will you be able to do?
On completion of the qualification, learners develop the ability to:
- Move stock safely: handle incoming, outgoing and internally relocated stock using appropriate methods and equipment.
- Pack stock correctly: use suitable packing methods for different types of goods to help prevent damage and make effective use of storage space.
- Pick stock accurately: identify and retrieve the correct stock from a storage area.
- Count stock correctly: carry out accurate stock counts that support reliable inventory records.
- Maintain the storage area: keep stock-storage environments clean, organised and safe.
- Help minimise stock losses: handle, store, pick and count goods carefully to reduce avoidable damage, shrinkage and other losses.
How is the qualification structured?
The Store Person qualification combines three forms of occupational learning:
Knowledge (9 credits)
Covers the principles of moving and packing stock, methods for picking and counting stock, and maintaining a stock-storage area.
Practical skills (13 credits)
Develops hands-on capability in moving, packing, picking and counting stock and maintaining the storage environment.
Workplace experience (19 credits)
Requires learners to apply these processes in a real stock-storage environment, including moving and packing different stock types, picking and counting stock and maintaining safe storage areas.
Store Clerk Course Modules
| KNOWLEDGE MODULES | Explanation | Credits | NQF |
| Concepts of moving and packing stock in a stock storage area | This module introduces the basic principles of handling and storing stock safely and efficiently. | 3 Credits | Level 2 |
| Concepts and methods of picking and counting stock | This module develops understanding of stock picking and counting methods to maintain accurate inventory. | 3 Credits | Level 2 |
| Principles of maintaining a stock storage area | This module teaches how to organise, maintain, and control a stock storage area to ensure efficiency and safety. | 3 Credits | Level 2 |
| PRACTICAL MODULES | |||
| Move stock in and out of stock storage areas | This module develops practical skills for receiving, relocating, and dispatching stock accurately. | 3 Credits | Level 2 |
| Pack stock in a stock storage area | This module teaches learners to package stock correctly to protect items and facilitate storage. | 3 Credits | Level 2 |
| Pick stock from a stock storage area | his module provides hands-on experience in retrieving stock efficiently for orders or production. | 3 Credits | Level 2 |
| Count stock | This module equips learners to perform accurate stock counts and record keeping. | 2 Credits | Level 2 |
| Maintain the stock storage area | This module focuses on keeping the storage area organized, clean, and safe for ongoing operations. | 2 Credits | Level 2 |
| WORK EXPERIENCE MODULES | |||
| Processes and procedures for moving and packing different types of stock | This module develops practical experience in handling, moving, and packing various stock types safely and efficiently. | 9 Credits | Level 2 |
| Processes and procedures for picking and counting stock | This module provides real-world experience in selecting, counting, and managing stock accurately. | 6 Credits | Level 2 |
| Processes and procedures for performing housekeeping, maintaining a safe stock storage area | This module teaches learners how to maintain a clean, safe, and well-organised storage area in a real work environment. | 4 Credits | Level 5 |
What are the entry requirements?
The registered entry requirement is NQF Level 1 with Mathematics and Communication.
Recognition of Prior Learning may also be used where prior learning or workplace experience meets the relevant access requirements.
Is workplace experience required?
Yes. Workplace experience is compulsory and accounts for 19 of the qualification’s 41 credits.
Learners need experience applying stock-handling procedures in a real storage environment, including moving and packing stock, picking and counting goods and maintaining a clean and safe stock-storage area.
How is the qualification assessed?
Learners complete internal assessment across the required knowledge, practical and workplace components before progressing to the external assessment.
To qualify for the External Integrated Summative Assessment (EISA), learners must provide evidence that the required modules and workplace experience have been completed.