Home > Skills Development Programmes > QCTO Qualifications > Dispatching & Receiving Clerk
Occupational Certificate: Dispatching and Receiving Clerk
> SAQA ID: 99446
> NQF Level: 3
> Credits: 34
> Duration: 3 – 12 months
About the dispatching and receiving clerk course
Dispatching and Receiving Clerk Course Modules
Knowledge Module | Explanation | Credits | NQF |
The receiving and dispatch environment | This module introduces the workplace environment for receiving and dispatching stock, including roles, responsibilities, and basic procedures. | 4 | 2 |
Concepts of shrinkage and losses | This module develops understanding of stock shrinkage, losses, and ways to prevent them. | 2 | 3 |
Principles of receiving and checking deliveries | This module teaches how to inspect, verify, and record incoming stock accurately. | 4 | 3 |
Principles of dispatching stock | This module covers the correct methods for preparing and dispatching stock safely and efficiently. | 2 | 3 |
Practical Module | Explanation | Credits | NQF |
Receive stock | This module develops hands-on skills to accurately receive, check, and record incoming stock. | 2 | 3 |
Prepare items for dispatch | This module teaches learners how to package and prepare stock for dispatch correctly | 2 | 3 |
Prevent shrinkage and losses | This module focuses on practical techniques to minimize stock losses and maintain inventory accuracy. | 3 | 3 |
Work Experience Module | Explanation | Credits | NQF |
Processes and procedures for receiving stock | This module provides real-world experience in receiving, handling, and recording stock efficiently. | 8 | 3 |
Processes and procedures for dispatching stock | This module equips learners with practical experience in preparing and dispatching stock while ensuring accuracy and safety. | 7 | 3 |