Home > Skills Development Programmes > QCTO Qualifications > Workplace Essential Skills
Occupational Skills Programme:
Workplace Essential Skills
> SAQA ID: 211009
> NQF Level: 4
> Credits: 20
> Duration: 2 – 6 Months
About the workplace essential skills course
Workplace Essential Skills Course Modules
Knowledge Component | Explanation | Credits | NQF |
The Workplace environment and responsibilities of an employer and employee | You will learn about how a workplace operates and the rights and responsibilities of employers and employees. | 8 | 4 |
Employment | You will learn about employment contracts, working conditions, benefits, and how employment starts and ends. | ||
The Organization of work | You will learn how work is structured, how departments function, and how teamwork improves productivity. | ||
Concepts related to the employee’s performance of work | You will learn about performance standards, time management, discipline, and improving work quality. | ||
Employer Organizations | You will learn about different types of businesses and how employer groups operate. | ||
External Environments in which Organizations operate | You will learn how economic, legal, social, and technological factors affect organizations. | ||
Employer-Employee relationships | You will learn about labour relations, dispute resolution, and workplace communication between employers and employees. | ||
Workplace health and safety | You will learn how to maintain a safe and healthy working environment. | ||
Understand and apply work ethics, norms and values | You will learn about professional behavior, responsibility, and workplace values. | ||
Ethics at work | You will learn about honesty, integrity, and ethical decision-making in the workplace. | ||
Communication | You will learn effective verbal, written, and interpersonal communication skills. | ||
Current trends influencing work | You will learn about modern workplace changes like technology and remote work. | ||
Practical Component | Explanation | Credits | NQF |
The workplace environment and responsibilities of an employer and employee | You will practically demonstrate your understanding of employer and employee roles in a real workplace. | 12 | 4 |
Apply for a career opportunity | you will learn how to search for jobs and complete job applications correctly. | ||
Prepare and undertake an interview | You will practice interview skills, including preparation, answering questions, and professional behavior. | ||
Analyse an employment contract | You will examine an employment contract to understand terms, conditions, rights, and responsibilities. | ||
Analyse a workplace policy and guideline | You will review workplace policies to understand rules, procedures, and standards. | ||
The workplace environment and responsibilities of an employer and employee | You will apply your knowledge of workplace duties in a practical setting. | ||
Apply and accept an internship at a Workplace Experience Provider | You will go through the process of applying for and accepting a workplace internship or practical placement. | ||
Demonstrate understanding of OHS legislation in the workplace | You will show how workplace health and safety laws apply in practice. | ||
Induction at a Workplace Experience Provider, covering general workplace policies, procedures and standards | You will attend an induction session and learn about company policies, procedures, and standards. | ||
Observe and undertake general task/s within a Workplace Experience Provider | You will observe and carry out basic tasks within the workplace experience provider. | ||
Understand and apply work ethics, norms and values | You will demonstrate professionalism, responsibility, and ethical behavior at work. | ||
Work as a team member | You will participate effectively as part of a team. | ||
Participate in and contribute to workplace meetings | You will contribute appropriately during workplace discussions and meetings. | ||
Contribute to maintaining a safe and productive Work Environment | You will help ensure safety, cleanliness, and productivity in the workplace. |