Further Education & Training Certificate: Generic Management

> SAQA ID: 83946
> NQF Level: 3
> Credits: 120
> Duration: 12 months

About the Generic Management course

This course prepares learners for a supervisory role by building core management and workplace skills. It covers key responsibilities and management functions, strengthens communication and numeracy for day-to-day work, and develops self-management, teamwork, and conflict resolution. Learners also gain practical digital skills, including creating documents and spreadsheets, managing data, and using email, presentations, and online research in a professional context.

Generic Management Course Modules

Module Explanation Credits SAQA ID NQF
The role of the supervisor This module introduces the responsibilities of a supervisor and how to guide and support a team effectively. 11 13912 5
1317 6
Management Functions This module covers key management activities such as planning, organising, leading, and controlling in the workplace. 20 14667 4
13919 33
Literacy Skills This module develops reading, writing, and comprehension skills needed for clear workplace communication. 20 8973 3
8969 3
8970 3
8968 3
Numeracy Skills This module builds basic mathematical and problem-solving skills for everyday workplace tasks. 17 9010 3
9013 3
9012 3
7456 3
Motivation and time management This module teaches how to stay motivated, set goals, and manage time efficiently. 10 13947 4
13916 3
Deal with team members This module focuses on effective teamwork, communication, and resolving conflicts within a team. 10 13914 3
13911 3
13916 3
Organizational Environment This module explains workplace structure, policies, and procedures, and how individuals fit into the organisation. 14 13915 3
14665 3
MS Word and MS Excel This module provides practical skills for creating documents, spreadsheets, and managing data. 8 7570 3
7567 3
MS PowerPoint, Internet  Outlook This module develops skills in presentations, online research, and professional email communication. 7 7570 3
7567 3

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