This course prepares learners for a supervisory role by building core management and workplace skills. It covers key responsibilities and management functions, strengthens communication and numeracy for day-to-day work, and develops self-management, teamwork, and conflict resolution. Learners also gain practical digital skills, including creating documents and spreadsheets, managing data, and using email, presentations, and online research in a professional context.
Further Education & Training Certificate:
Generic Management
> SAQA ID: 83946
> NQF Level: 3
> Credits: 120
> Duration: 12 months
About the generic management course
Generic Management Course Modules
Module | Explanation | Credits | SAQA ID | NQF |
The role of the supervisor | This module introduces the responsibilities of a supervisor and how to guide and support a team effectively. | 11 | 13912 | 5 |
1317 | 6 | |||
Management Functions | This module covers key management activities such as planning, organising, leading, and controlling in the workplace. | 20 | 14667 | 4 |
13919 | 33 | |||
Literacy Skills | This module develops reading, writing, and comprehension skills needed for clear workplace communication. | 20 | 8973 | 3 |
8969 | 3 | |||
8970 | 3 | |||
8968 | 3 | |||
Numeracy Skills | This module builds basic mathematical and problem-solving skills for everyday workplace tasks. | 17 | 9010 | 3 |
9013 | 3 | |||
9012 | 3 | |||
7456 | 3 | |||
Motivation and time management | This module teaches how to stay motivated, set goals, and manage time efficiently. | 10 | 13947 | 4 |
13916 | 3 | |||
Deal with team members | This module focuses on effective teamwork, communication, and resolving conflicts within a team. | 10 | 13914 | 3 |
13911 | 3 | |||
13916 | 3 | |||
Organizational Environment | This module explains workplace structure, policies, and procedures, and how individuals fit into the organisation. | 14 | 13915 | 3 |
14665 | 3 | |||
MS Word and MS Excel | This module provides practical skills for creating documents, spreadsheets, and managing data. | 8 | 7570 | 3 |
7567 | 3 | |||
MS PowerPoint, Internet Outlook | This module develops skills in presentations, online research, and professional email communication. | 7 | 7570 | 3 |
7567 | 3 |
