Higher Occupational Certificate: Human Resource Management Course
QCTO Accreditation No. 07-QCTO/SDP170625082336
> SAQA ID: 121150
> NQF Level: 5
> Credits: 120
> Duration: 12 months
About the Human Resource Management course
The Higher Occupational Certificate: Human Resource Management Administrator prepares learners to support the day-to-day operation of an HR function. It combines HR knowledge with practical and workplace learning across recruitment, employee administration, HR data, communication, employment relations and record management.
Who is this qualification for?
This qualification is suited to people who want to enter Human Resource Management in an administrative role, as well as employees already working in HR who want to formalise and broaden their skills.
It is particularly relevant to learners who need practical competence across the full HR administration cycle rather than training in only one HR function.
What will you be able to do?
By completing the qualification, learners develop the ability to:
- Manage HR information: Collect, validate and process HR data into useful information for organisational decision-making.
- Support HR processes: Provide administration across workforce planning, recruitment and selection, performance management, learning and development, employee relations and staff exits.
- Coordinate HR communication: Maintain HR policies and communication processes and respond appropriately to employee and stakeholder queries.
- Manage HR records: Compile, maintain, secure, archive and retrieve employee and organisational HR records.
How is the qualification structured?
This is an occupational qualification, so learning happens across three connected components:
Knowledge (42 credits)
Builds the underlying understanding of organisations, HR management, data, staff procurement, professional HR administration and record keeping.
Practical skills (42 credits)
Develops the ability to process HR data, provide administrative HR services, coordinate HR communication and manage HR records.
Workplace experience (36 credits)
Requires learners to apply these capabilities in real HR processes, including data management, administration, organisational communication and records management.
Human Resources Management Course Outline
| KNOWLEDGE MODULES | Explanation | Credits | NQF |
| Introduction to Organizations and Human Resource Management | This module introduces the structure of organisations, key HR roles, and the fundamentals of human resource management. | 4 Credits | Level 5 |
| Data Management and Interpretation | This module develops skills to collect, manage, and interpret HR data for informed decision-making. | 12 Credits | Level 5 |
| Administration of Staff Procurement | This module teaches how to administer recruitment, selection, and onboarding processes effectively. | 16 Credits | Level 5 |
| Professional Administration for HRM Service Delivery | This module focuses on applying professional administrative practices to support HR service delivery efficiently. | 6 Credits | Level 5 |
| HRM Record Keeping | This module equips learners with practical skills to maintain accurate and compliant HR records. | 4 Credits | Level 5 |
| PRACTICAL MODULES | |||
| Collect and Process HRM data | This module develops practical skills to gather, process, and analyse HR data to support organisational decision-making. | 12 Credits | Level 5 |
| Coordinate and provide administrative services for a full range of HRM processes | This module equips learners to manage HR administrative tasks efficiently across recruitment, onboarding, leave management, and other HR functions. | 5 Credits | Level 5 |
| Coordinate HRM communication to enhance Employment Relations | This module teaches how to manage HR communications to support positive workplace relationships and compliance with policies. | 5 Credits | Level 5 |
| Compile, maintain and ensure the safeguarding of all HRM records | This module focuses on maintaining accurate HR records and ensuring their confidentiality and compliance with legislation. | 5 Credits | Level 5 |
| WORK EXPERIENCE MODULES | |||
| HRM Data Collection and data management processes | This module provides practical experience in collecting, processing, and managing HR data to support organizational decision-making. | 3 Credits | Level 1 |
| Administrative processes for a full range of HRM services and processes | This module develops hands-on experience in administering HR functions such as recruitment, onboarding, leave management, and other HR processes. | 8 Credits | Level 3 |
| Organizational Communication Process | This module focuses on applying HR communication practices in a real work environment to support employment relations and organizational effectiveness. | 8 Credits | Level 2 |
| Process for compiling, maintaining and securing HRM records | This module equips learners with practical skills to maintain, safeguard, and ensure compliance of HR records in the workplace. | 8 Credits | Level 2 |
What are the entry requirements?
Learners need an NQF Level 4 qualification with English Communication to enter the qualification.
Recognition of Prior Learning (RPL) is also recognised, which can provide an alternative access route or recognise relevant competencies already gained through previous learning or workplace experience.
Is workplace experience required?
Yes. Workplace experience forms a compulsory part of the qualification and accounts for 36 of the 120 credits.
Learners need to complete workplace activities across HR data management, HR administrative processes, organisational communication and HR record management before they can meet the requirements for external assessment.
How is the qualification assessed?
Learners complete ongoing formative assessment and formal internal assessment across the knowledge, practical and workplace components.
Once all required components have been successfully completed, the learner receives the Statement of Results needed to enter the External Integrated Summative Assessment (EISA). Competence in the EISA is required for certification of the qualification.
